Open to Work
sjawad.info

Jawad
Ahmed

Full Stack Developer · Tech Specialist
Call Center Solutions · Pakistan

I build end-to-end web experiences and deliver tech-powered call center solutions — from pixel-perfect frontends to robust backend systems and CRM integrations.

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5+
Years Experience
80+
Projects Delivered
40+
Happy Clients
15+
Technologies
Full Stack Expert
Frontend + Backend + CRM
👨‍💻
80+
Projects Done
About Me

Full Stack dev who
cares about craft

I'm Jawad Ahmed — a passionate Full Stack Developer and Tech Specialist based in Pakistan with 5+ years of experience building web applications and call center tech solutions. I love writing clean code, crafting fast UIs, and building bulletproof backends.

From freelance projects to production-grade SaaS apps — every project gets my full commitment to quality, speed, and clarity. I also specialize in call center technology, CRM integration, and support infrastructure for businesses worldwide.

🎯
Problem-solver mindset — every challenge is an opportunity
🚀
Fast delivery without compromising quality
🔧
Clean, maintainable, scalable code
📞
Call center tech & CRM integration specialist
Work With Me →
Tech Specialist

Call Center & Support Solutions

I don't just build websites — I architect complete call center tech stacks. From CRM setup to IVR systems, agent dashboards to real-time reporting, I deliver the infrastructure that keeps support teams running at full speed.

📞
Call Center Setup & Management

End-to-end call center infrastructure setup — from hardware recommendations to software configuration, SIP trunking, and agent workflow design.

VoIP / SIP IVR Systems Auto Dialer Call Recording
🗃️
CRM Integration & Development

Custom CRM solutions and third-party integrations — Salesforce, HubSpot, Zoho, or a fully bespoke CRM built around your exact business process.

Salesforce HubSpot Custom CRM API Integration
📊
Agent Dashboards & Reporting

Real-time supervisor dashboards, agent performance reports, live queue monitoring, and KPI tracking systems — built for call center managers who need clarity fast.

Live Dashboards Analytics KPI Tracking Reporting
🤖
Chatbot & Omnichannel Support

AI-powered chatbots, WhatsApp Business API integration, live chat widgets, and omnichannel support tools that unify customer conversations in one place.

WhatsApp API Chatbot Live Chat Omnichannel
🔐
Ticketing & Help Desk Systems

Custom ticketing systems or integration with Zendesk, Freshdesk, and similar platforms — with SLA tracking, escalation rules, and automated workflows.

Zendesk Freshdesk SLA Rules Automation
🌐
Remote Team & WFH Solutions

Cloud-based infrastructure for remote call center agents — secure VPN setups, cloud phone systems, team collaboration tools, and monitoring for distributed teams.

Cloud PBX Remote Setup VPN Team Tools

Need a complete call center tech solution?

Whether you're setting up from scratch or upgrading an existing system, I can help. Let's talk about your requirements and build the right stack for your team.

My Stack

Technologies I master

Frontend

HTML / CSS98%
JavaScript / ES6+92%
React.js88%
Vue.js80%
Tailwind CSS95%

Backend & Infra

PHP / Laravel90%
Node.js / Express85%
MySQL / PostgreSQL88%
REST APIs / VoIP94%
CRM Systems86%
ReactVue.js LaravelNode.js PHPMySQL MongoDBTailwind DockerGit REST APIFirebase VoIP / SIPZendesk HubSpotSalesforce
Portfolio

Projects I'm proud of

Discuss a Project →
Full Stack Laravel React
ShopEase — E-Commerce Platform

Multi-vendor marketplace with payment gateway, real-time inventory, and admin panel. 10,000+ daily active users.

SaaS Node.js Vue
TaskFlow — Project Management SaaS

Trello-inspired tool with real-time collaboration, time tracking, client portals, and invoice generation.

Call Center CRM VoIP
CallDesk Pro — Call Center Platform

Full call center management system with IVR, live agent dashboard, CRM integration, call recording, and real-time supervisor monitoring.

Real-time Socket.io React
ChatSpark — Real-time Messaging App

WhatsApp-style messaging with group chats, media sharing, end-to-end encryption, and push notifications.

Experience

My professional journey

💼
2022 — Present
Senior Full Stack Developer & Tech Specialist
Freelance / Remote · sjawad.info

Building SaaS products, e-commerce platforms, and call center tech solutions for international clients. Specializing in React, Laravel, Node.js, and full CRM/VoIP stack integrations. 40+ successful projects delivered.

🏢
2020 — 2022
Full Stack Developer
TechSolutions Pvt. Ltd.

Developed enterprise-level web applications in an Agile team environment. Conducted code reviews, followed best practices, and mentored junior developers. Delivered several client-facing portals and internal tools.

🚀
2019 — 2020
Junior Web Developer
DigitalCraft Agency

Started with WordPress development, then moved into custom PHP/MySQL web apps. Built strong frontend foundations and learned backend fundamentals through hands-on client projects.

What I Offer

Services that deliver results

🎨
Frontend Development

Pixel-perfect, responsive, lightning-fast UIs that look flawless on every device and screen size.

  • React / Vue.js Apps
  • Landing Pages
  • Admin Dashboards
  • Animation & Interactions
⚙️
Backend Development

Scalable, secure, and fast APIs that form the backbone of your application — built to last.

  • REST API Development
  • Laravel / Node.js
  • Database Design
  • Authentication Systems
📞
Call Center Tech

Complete call center infrastructure, CRM integrations, IVR systems, and agent management tools — built for high-volume support operations.

  • VoIP / IVR Setup
  • CRM Integration
  • Agent Dashboards
  • Omnichannel Tools
Get In Touch

Let's build something
great together

Have a project idea or need a tech specialist? Send me a message — I reply within 24 hours.

📧
📍
Location
Pakistan — Available Worldwide
🌐
Website
Done!